Elasticsearch, Logstash, and Kibana love the benefit of getting vibrant and useful communities. You've our assurance of large-high-quality support and solitary supply of truth as an Elasticsearch Provider client, though the Elastic Group may also be a beneficial resource to suit your needs when you need it.
In case you are in cost-free demo, you also are qualified to get the Elasticsearch Service Regular stage support for so long as the trial is active.
If you are utilizing a distribution listing as your registered electronic mail, It's also possible to sign-up a second email deal with with us. Just open a case to allow us to know the title and email deal with you want to become additional.
With the Elasticsearch Provider Console: Go to the Support website page or pick out the support icon, that appears just like a everyday living preserver, on any site in the console. Speak to us by email: [email protected]
Consist of the deployment ID that you would like assist with, particularly if you may have several deployments. You will find the deployment ID around the overview page to your cluster inside the Elastic Cloud Console.
If you are on an Elasticsearch Service Typical subscription so you have an interest in shifting to Gold or Platinum support, be sure to Make contact with us. We also advise that you simply read our greatest tactics tutorial for obtaining the most out of one's support experience:
We can offer support irrespective of whether your natural environment is on-prem or while in the cloud. Make contact with our team to debate your precise infrastructure and prerequisites, together with SLAs and protection wants.
Should you have any complex inquiries that are not for our Support crew, hop on our Elastic community message boards and get responses from your experts while in the community, including men and women from Elastic.
For end users without having an Lively subscription, take a look at the Elastic community community forums and have answers from your specialists during the Neighborhood, together with men and women from Elastic.
If you simply signed up to get a demo, you do not get entry to the Support Portal till you subscribe. As an alternative, it is possible to request aid utilizing the other solutions comprehensive In this particular doc.
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On the lookout for emergency Elasticsearch support? Are you acquiring operational challenges with all your self-managed Elasticsearch cluster in output atmosphere?
Should Elasticsearch support you be a fresh customer who just signed up for Elasticsearch Company, it normally takes a number of hrs on your Support Portal use of be setup. When you have issues, attain out to us at [email protected].
Explain the issue. Consist of any relevant aspects, including mistake messages you encountered, dates and occasions when the challenge occurred, or anything else you think that may be useful.
Elasticsearch, Logstash, and Kibana appreciate the advantage of obtaining vibrant and useful communities. You might have our assurance of superior-quality support and solitary source of reality as an Elastic Cloud person, though the Elastic community can also be a beneficial source in your case when you require it.
With the discharge of The brand new Support Portal, even Should you have an current account, you will be prompted to update your password.
Include things like the deployment ID you want help with, especially if you have got several deployments. The deployment ID can be found about the overview page on your cluster while in the Elasticsearch Provider Console.
A number of people promote support and after that don’t stroll the wander. As being a pure open up supply firm, we are able to only differentiate on price tag and support, and we treatment deeply about maintaining fantastic support and fixing our shoppers’ issues rapidly.
Make contact with us and also a member of our workforce will get to out to you in minutes We’ll immediately assist you to receive a contract in position so we can get to operate resolving your Elasticsearch problems and Get the setting operational as fast as you possibly can.
Against this, if you click on a Microsoft-furnished advert that appears on DuckDuckGo, Microsoft Promoting would not associate your ad-click behavior with a user profile. In addition it doesn't retailer or share that details aside from for accounting reasons.