Elasticsearch, Logstash, and Kibana enjoy the benefit of getting vivid and handy communities. You might have our assurance of large-high quality support and one supply of real truth as an Elasticsearch Service customer, nevertheless the Elastic community will also be a valuable useful resource for yourself whenever you require it.
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If you're utilizing a distribution record as your registered e-mail, You may as well register a second e mail address with us. Just open a circumstance to let us know the name and e-mail address you desire to to become extra.
Through the Elasticsearch Company Console: Visit the Support web page or decide on the support icon, that appears just like a lifestyle preserver, on any website page during the console. Make contact with us by e mail: [email protected]
Include things like the deployment ID that you would like help with, especially if you have several deployments. You could find the deployment ID around the overview web site for your cluster inside the Elastic Cloud Console.
If you're on an Elasticsearch Service Standard membership therefore you have an interest in relocating to Gold or Platinum support, make sure you Get in touch with us. We also recommend that you choose to read through our greatest techniques guidebook for receiving the most out within your support practical experience:
We can provide support regardless of whether your atmosphere is on-prem or in the cloud. Call our staff to debate your precise infrastructure and demands, which includes SLAs and security requires.
Go over your unique specifications When you enter a support agreement with Instaclustr, you will be leveraging much more than 300 million node several hours of management and support knowledge with open up supply systems, such as the Open Distro of Elasticsearch.
Should you Call us by email, make sure you use the e-mail tackle that you registered with, in order that we may help you extra rapidly.
Explain the problem. Contain any appropriate facts, together with error messages you encountered, dates and situations when the problem occurred, or anything else you think that might be beneficial.
At that point, Microsoft Promoting will use your total IP address Elasticsearch support and user-agent string to ensure it can thoroughly process the advertisement click on and cost the advertiser.
Microsoft and DuckDuckGo have partnered to offer a research Resolution that provides appropriate ads for you whilst defending your privacy. If you click a Microsoft-provided advert, you will end up redirected towards the advertiser’s landing webpage as a result of Microsoft Promotion’s platform.
In case you are a new buyer who just signed up for Elasticsearch Services, it can take a few hrs for the Support Portal usage of be build. Should you have inquiries, attain out to us at [email protected].
Explain the problem. Consist of any applicable aspects, together with mistake messages you encountered, dates and instances when the challenge occurred, or anything else you think that could be beneficial.
Elasticsearch, Logstash, and Kibana enjoy the good thing about acquiring vivid and handy communities. You have our assurance of high-quality support and one supply of truth being an Elastic Cloud user, although the Elastic Neighborhood can also be a handy resource for yourself when you will need it.
With the release of The brand new Support Portal, even When you have an current account, you might be prompted to update your password.
To find out more, Look at Premium Support Companies Plan. If you're on a regular membership, and you are interested in upgrading your support stage, be sure to Get in touch with us. We also endorse which you go through our greatest tactics guideline for obtaining the most out within your support practical experience:
A lot of people promote support then don’t stroll the walk. Like a pure open up source organization, we will only differentiate on selling price and support, and we treatment deeply about protecting superior support and solving our customers’ issues rapidly.
Speak to us and a member of our crew will access out to you personally in minutes We’ll promptly assist you receive a deal set up so we could get to work resolving your Elasticsearch problems and get your atmosphere operational as quick as you possibly can.
Just open up a case to let's know the identify and e mail handle you desire to to get extra. When opening a situation, There are some things you can perform for getting enable more rapidly: